Multiple Choice
Identify the
choice that best completes the statement or answers the question.
|
|
|
1.
|
E-mail is short for ____.
a. | electronic mail | c. | explorer mail | b. | emergency mail | d. | enabled mail |
|
|
|
2.
|
When recipients _____, they remove their names and addresses from the mailing
list.
a. | subscribe | c. | report | b. | unsubscribe | d. | delete |
|
|
|
3.
|
_____ e-mail allows the sender to include formatted text and other visuals to
improve the readability and aesthetics of the message.
a. | Graphics-enabled | c. | Adobe-enabled | b. | HTML-enabled | d. | Art-enabled |
|
|
|
4.
|
You can create a(n) _____ merge when you want to send a large number of messages
that are mostly identical.
a. | message | c. | e-mail | b. | mail | d. | product |
|
|
|
5.
|
A _____ is usually a colored and underlined text that you click to go to
a file or a location in a file.
a. | Web link | c. | hyperlink | b. | datalink | d. | graphic |
|
|
|
6.
|
E-mail _____ contain text boxes, logos, hyperlinks, and graphics.
a. | messages | c. | attachments | b. | templates | d. | letters |
|
|
|
7.
|
A(n) _____ is a personalized document to correspond with one or more people,
including specific information on a single topic.
a. | letter | c. | newsletter | b. | event | d. | product list |
|
|
|
8.
|
A(n) ____ informs interested clientele about an organization or business with
stories, dates, contact information, and upcoming events.
a. | product list | c. | event | b. | letter | d. | newsletter |
|
|
|
9.
|
Using e-mail for _____ purposes has many benefits, including low cost, immediate
communication, interactivity, and the ability to contact multiple customers.
a. | messaging | c. | marketing | b. | cataloging | d. | communication |
|
|
|
10.
|
People include e-mail backgrounds, also called _____, to add interest to
their e-mail messages, to convey or enhance the message, to grab the reader’s attention, or to
emulate business letterhead.
a. | templates | c. | formats | b. | wallpaper | d. | graphics |
|
|
|
11.
|
A _____ is a combination of text and a graphic used to explain a particular part
of an image.
a. | map | c. | wallpaper | b. | data file | d. | callout |
|
|
|
12.
|
In Publisher, a _____ is a character that is not on your keyboard.
a. | hyperlink | c. | symbol | b. | hot spot | d. | code |
|
|
|
13.
|
_____ is a coding system that represents text and symbols in computers,
communications equipment, and other devices that use text.
a. | Java | c. | Assembly | b. | HTML | d. | ASCII |
|
|
|
14.
|
® is an example of a(n) _____ character.
a. | unknown | c. | text | b. | original | d. | special |
|
|
|
15.
|
The special trademark character is displayed as _____.
|
|
|
16.
|
The _____ box inserts the character using the current font and font size at the
location of the insertion point.
a. | Symbol dialog | c. | Symbol template | b. | Symbol gallery | d. | Symbol font |
|
|
|
17.
|
Clicking the _____ link at the bottom of the Research task pane displays the
Research Options dialog box.
a. | Research options | c. | Dialog box | b. | Research dialog | d. | Options box |
|
|
|
18.
|
When the hyperlink is not text, it is called a _____.
a. | hot spot | c. | link | b. | Web page | d. | graphic |
|
|
|
19.
|
When clicked, a _____ hyperlink starts the user’s e-mail
program.
a. | mailfrom | c. | mailto | b. | mailcc | d. | mailbcc |
|
|
|
20.
|
_____ is a compact sequence of characters that identifies an abstract or
physical resource.
|
|
|
21.
|
When the user clicks the mailto link, Publisher will fill in the _____ of the
e-mail message automatically with the entered text.
a. | subject line | c. | attachment | b. | body | d. | to line |
|
|
|
22.
|
The _____ offers some specific checks for e-mail publications that it does not
perform with print publications.
a. | Web | c. | Publisher Check | b. | Design Proofer | d. | Design Checker |
|
|
|
23.
|
_____ checks look for any object that is on top of a text box.
a. | Object | c. | Font | b. | Overlapping text | d. | Text overflow |
|
|
|
24.
|
_____ checks look for text that is not formatted in a Web-safe font.
a. | Font | c. | Hyperlink | b. | Vertical text | d. | Hyphenation |
|
|
|
25.
|
_____ checks look for any hyphens in the text.
a. | Text overflow | c. | Hyphenation | b. | Vertical text | d. | Object |
|
|
|
26.
|
If your e-mail publication contains text with hyphenation, some e-mail programs
may insert _____ in the e-mail message and it may not appear as you intended.
a. | gaps | c. | dashes | b. | tabs | d. | hyphens |
|
|
|
27.
|
Many organizations create a(n) _____, which is a list of interested people with
e-mail addresses who want to receive news and information e-mail messages about the
organization.
a. | e-mail group | c. | bulletin board | b. | discussion group | d. | listserv |
|
|
|
28.
|
Corporate and business communications commonly use the _____ e-mail
program.
a. | Yahoo | c. | Microsoft Power Point | b. | Gmail | d. | Microsoft Outlook |
|
|
|
29.
|
If you are not sure how to configure your computer for e-mail, or you do not
want to check your e-mail via an e-mail program, click the _____ button.
a. | Edit | c. | Delete | b. | Cancel | d. | Enter |
|
|
|
30.
|
A(n) _____ is a rectangular piece of mail intended for writing and sending
without an envelope.
a. | e-mail | c. | postcard | b. | greeting card | d. | listserv |
|
|
|
31.
|
A(n) _____ is an electronic file sent along with an e-mail message.
a. | postcard | c. | e-postcard | b. | attachment | d. | greeting card |
|
|
|
32.
|
You should limit e-mail attachments to under _____ megabytes.
|
|
|
33.
|
If you are unsure if the person you’re sending an attachment to has
Publisher, you should save the publication in the PDF or _____ format.
|
|
|
34.
|
A(n) _____ is a folded card, usually with pictures or illustrations that conveys
an expression of friendship.
a. | e-mail | c. | greeting card | b. | attachment | d. | postcard |
|
|
|
35.
|
A(n) _____ can serve as the top and bottom edge in a greeting card.
a. | building block border | c. | margin | b. | e-mail border | d. | template |
|
|
|
36.
|
The _____ step to insert a border in a greeting card is to display the insert
tab.
a. | first | c. | third | b. | second | d. | fourth |
|
|
|
37.
|
The _____ step to inserting text on Page 1 of a greeting card is to display the
Home tab.
a. | first | c. | third | b. | second | d. | fourth |
|
|
|
38.
|
You can use a _____ drive to connect to a computer’s USB port to download
files.
a. | USB flash | c. | USB software | b. | USB hard | d. | USB hardware |
|
|
|
|
|
|
39.
|
The accompanying figure shows how to _____ a folded publication.
a. | merge | c. | preview | b. | print | d. | delete |
|
|
|
40.
|
To _____ Publisher, click the Close button no the Publisher title bar.
a. | save | c. | quit | b. | print | d. | merge |
|
True/False
Indicate whether the
statement is true or false.
|
|
|
41.
|
Many e-mail messages sent from companies or organizations include a way for
recipients to unsubscribe from the mailing list.
|
|
|
42.
|
HTML-enabled e-mail does not allow the sender to include formatted text and
other visuals to improve the readability and aesthetics of the message.
|
|
|
43.
|
You normally create an e-mail merge when you want to send a large number of
messages that are all identical.
|
|
|
44.
|
A hot spot is a hyperlink that appears as a graphic, picture, button, or
shape.
|
|
|
45.
|
A newsletter informs interested clientele about an organization or business with
stories, dates, contact information, and upcoming events.
|
|
|
46.
|
A letter is a publication that provides information about a company and a
specific product or service, including graphics and Web page links for more information.
|
|
|
47.
|
Some disadvantages of e-mail marketing include possible deletion or filtering by
the customer before your message is read.
|
|
|
48.
|
E-mail sizes include the standard width of 5.818 inches and standard lengths of
11 inches.
|
|
|
49.
|
A background should not be detailed or busy.
|
|
|
50.
|
A background is the same as a master page.
|
|
|
51.
|
If you select a custom picture file for your background texture, make sure it is
20 kilobytes (KB) or smaller.
|
|
|
52.
|
You cannot edit e-mail graphics in the same way that you edit graphics in other
publications.
|
|
|
53.
|
In Publisher, a symbol is a character that is not on your keyboard.
|
|
|
54.
|
Do not fear using as many symbols and special characters as you want in
e-mails.
|
|
|
55.
|
Publisher provides a method of inserting special symbols.
|
|
|
56.
|
You can only click limited symbols shown in the Insert Symbol gallery to insert
in an e-mail document.
|
|
|
57.
|
The check mark symbol used in this chapter is located in the Windings font set
— a group of graphical design symbols.
|
|
|
58.
|
The special character list is a subset of symbols that are used often in
professional typing tasks.
|
|
|
59.
|
From within Publisher, you can search various forms of reference
information.
|
|
|
60.
|
You cannot copy information from the Research task pane into a
publication.
|
|
|
61.
|
E-mail messages cannot contain hyperlinks.
|
|
|
62.
|
When a hyperlink is not text, it is called a hot spot.
|
|
|
63.
|
Press CTRL+H to display the Insert Hyperlink dialog box.
|
|
|
64.
|
An HTML fragment looks for any HTML code fragment that is partially off the
page.
|
|
|
65.
|
E-mail services do not use a Web browser interface.
|
Matching
|
|
|
Identify the letter of the choice that best matches the phrase of
definition. a. | Font | f. | Shape with hyperlink | b. | Hyperlink | g. | Table borders | c. | Overlapping
text | h. | Text box with zero
margins | d. | Object | i. | Hyphenation | e. | Object with text | j. | Cell diagonal |
|
|
|
66.
|
Looks for instances in which a table has borders that are less than .75 point
thick
|
|
|
67.
|
Looks for text that is not formatted in a Web-safe font
|
|
|
68.
|
Looks for any object that is partially off a publication page
|
|
|
69.
|
Looks for text that is located in a diagonal table cell
|
|
|
70.
|
Looks for instances in which a hyperlink on one Web page links to another page
in a publication
|
|
|
71.
|
Looks for any text box that has a margin that is set to zero
|
|
|
72.
|
Looks for any object that is on top of a text box
|
|
|
73.
|
Looks for any shape that has a hyperlink on top of it
|
|
|
74.
|
Looks for any hyphens in the text
|
|
|
75.
|
Looks for any object that contains text and has been rotated
|